Frequently Asked Questions

Below are answers to questions we hear frequently. If you can't find the answer you're looking for, feel free to call us or send us a message using our contact form.

We do not offer delivery service. The customer is responsible for transportation of the equipment. The units are easy to set up and everything will fit in the back of a van or SUV with ALL of the back seats folded down.
There are no age restrictions on our equipment. The manufacturer recommended total weight limit is up to 1000 pounds per unit. The maximum number of participants varies by unit and by the age of the participants.
No, we do not accept equipment returns on Saturday or Sunday. For our weekend rentals, the equipment must be returned between 7am - 12pm on Monday morning.
The set up process takes approximately 10 - 15 minutes. Check out the video on our our 'Setup Video' page for additional details.
If inclement weather is forecasted, you may contact us prior to the rental date and cancel the reservation without penalty.
No, a cargo space of approximately 5.5 feet by 2.5 feet is required to transport the unit. All of the equipment will fit in the back of most vans or SUVs as long as you have ALL of the back seats folded down.
Yes, we provide you with everything you need to operate the equipment (with the exception of an extension cord if needed). Complementary equipment included with each rental includes: 1 - 1.5 HP Air Blower, Heavy Duty Dolly, 18” Anchoring Spikes, 16’ X 20’ Tarp(s), and Set-Up Instructions.
We do not require a deposit upfront. Payment is due in full at the time of pick up.